FAQ

01 What to do if I haven't received my validation codes?

Please check that your email address and phone number are corrects.
If it is already the case, please contact us on our contact form with the subject line: Validation code not received

02 Who can apply for a visa online?

Any traveler seeking a tourist visa for less than 60 days is eligible to apply online.

03 Is there a fee to apply online?

Yes, there is a fee for the online application, the amount of which you have to pay is equivalent to the visa fee mentioned in our website.
Beware of scam sites, some may overcharge you on the visa fee.

04 What if I make a mistake in my application?

You can change the information entered on our system at any time. But on the other hand, if you have already sent your request, please contact us on our contact form with the subject Error on my request

05 If my arrival date or return date changes, can I change my visa?

It should be noted that the date of arrival in the Malagasy territory is the starting date of your visa. And if the requested length of stay is less than your stay in Madagascar, please extend your visa in the Immigration office (less than or equal to 90 days).
If you wish to stay more than 60 days, you can extend your visa up to 90 days in the Immigration office.

06 What if I haven't received my electronic travel authorization?

Please contact us at contact@evisamada-mg.com with your request number so we can process your case as soon as possible.

07 Why is my application not accepted by the system?

Our system is designed only for tourists who want to visit Madagascar.
If you are a diplomat or missionary with a mission order, please apply upon arrival.

08 If I have a valid Malagasy passport or resident card, will I need a visa?

In this case, you do not need visas to enter the Malagasy territory.